"We really got to grips with our process and all the back end, and it's like the thing that I never thought I was capable of doing because I'm not a details person. I was always the creative show pony.
It's been really satisfying to do something I didn't think I could do, and also that I just didn't value enough.
But now that it's there, there's the capacity in the business to take on more." Dave Foulkes, owner, BFB.